I have always applied continental airways and experienced adjusted to American but right after this incident I don’t Believe sick ever fly with you fellas any longer a cockaroach on a airplain im absolutely sure everyone on facebook would need to no relating to this even the news very discustin and awful I thought airplains had been pest contal absolutely free.
I'm stuck in LA, since my AA FLIGHT 1927 on February 3rd was cancelled! I am pretty dissatisfied!!! I was not given a definitive reply concerning why my flight was cancelled.
january 26 my son flew non cease from st. louis to laguardia airport Ny. He arrived, his baggage didn’t. He described on the airport that his bag did not occur from the aircraft. The Girl with the booth checked the declare ticket. The bag had not left St. Louis. She gave him a locator selection and explained to him they would be calling him shortly. They might not uncover it so they sent him a form to complete of his belongings while in the bag. He despatched it in.
We landed promptly and had been more than happy that the journey was clean and painless. As soon as we designed it to baggage assert, the carousal stopped and about one/two from the travellers received their bags. There have been so many of us looking ahead to our luggage. Several of us went on the AA to elucidate they necessary to do some thing.
Extremely let down with AA. During my journey to NORFOLK from ALBUQUERQUE this time close to on Military services Orders – too many complications occurred that I just can’t overlook and marvel why some procedures exist because they do. Commencing off, my luggage was not tagged appropriately coming out of Albuquerque and didn't make the transfer link in DFW to ORF – eight hour delay with baggage getting to me, which had my uniforms for the following day. Indeed I bought my uniform in time, but only allowed for ~4 hours of snooze just before reporting for obligation just after I drove to airport to have the bag. Not to mention my DoD ID is now not with your technique to permit for TSA pre-Check out…both of these situations usually are not a large offer And that i can certainly overlook these items while not having to produce a remark…the return journey back again to ABQ is my cause. On my return excursion, my strategy was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed somewhat more than one particular hour creating me to get a couple of 15 moment window for my connection flight in CHARLOTTE to PHOENIX. When I noticed this limited window, I tried to perform with The shopper service clerk in the gate in NORFOLK to possess a little something completed (i.e. notify gate in CHARLOTTE that somebody on Military ORDERS may be a very little late and to hold gate to allow transfer – would've solved what on earth is about to happen)…due to the fact quarter-hour was in some “30 moment window†allowance for anything for being carried out and that I would've time to help make my transfer – she would not or could not do nearly anything for me.
I used to be distressed because of the event — I had remedies in that baggage, and was most anxious about owning it sent.
I am astonished at The shortage of consumer service at American Airways. I used to be a flight attendant for thirty yrs and took terrific pleasure during the education I acquired from American. On the recent vacation I watched a passenger and agent argue about which one particular was ruder. There isn't any apparent enforcement of grooming procedures any place in the company.
I have attempted, without success to achieve your client service Office. I misinterpret the flight time for your flight 3530 and want to alter it. I tried calling inside of 5 minutes of reserving this flight but have experienced no response.
rosity to us shareholders. Management and all staff of AAL are obviously undertaking an awesome work, mirrored during the constant increase of
no. 0012309351902 from SNA to DFW. I used to be issued future flight passes excellent for a yr. I'm writing to ask for that you waive the $200 transfer charge when I'm able to utilize the passes.
The temperature in Dallas from 11:00 am right up until perfectly just after 5:00 pm was blue skies and sunshine. The flight from Dallas to DC wasn't filled with weather conditions as the path was immediate instead of altered apart from slight turbulence which caused altitude modifications to avoid. The climate in DC was distinct and no rain. Weather conditions predicted for Charleston WV did happen forty five minutes once the at first scheduled landing time must have transpired. It is my perception that American Airways could have and must have offered extra in the way in which of logistical experience in Dallas for gate availability and contingency programs when gates are blocked, more support for delayed connecting flights to help travellers and avoid missed flights, and much more humanity and knowledge for travellers stranded during the night time in a large town without any information, sources, and many others. We were not provided just about anything by Vanessa S. or perhaps the gate personnel. I did go to the ticket counter in DC in addition to a Supervisor, Sandra did supply our initial and only apology and knowledge on hotel shuttles with the airport and a reduction voucher superior at many motels. Incidentally, our baggage which was checked wasn't accessible to us on Friday night time and we have been provided a complimentary toiletry bag. Baggage personnel had been incredibly courteous along with the highlight of our customer knowledge. For the reason that we couldn't get re-booked until the subsequent working day And that i couldn't reach Charleston WV as essential for organization obligations, I rented a hotel area in DC as well as a rental auto and drove myself to Charleston WV from Washington DC. the following morning as a way to get there as necessary. The result of my practical experience still left me sensation quite let down in the customer service accessible at American Airlines.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about in which I place my bag during the overhead. It was an uncomfortable second for me and I frankly did under no circumstances take pleasure in this flight attendant’s really loud and arrogant Perspective.
I would like to relay an incredibly inadequate purchaser service encounter with American Airlines which transpired on Friday, July 15, 2016 with my flight from Dallas (DFW) to Washington, D.C. (DCA) And eventually to Charleston, WV (CRW), which did not manifest. My flight from DFW was on account of depart at 3:00 p.m. Flight #2553. Because of our gate not remaining accessible (Yet another aircraft was trapped at our gate from a prior flight) and AA unsuccessful to get rid of it for upkeep and no other gate remaining assigned to our flight. Approximately forty five minutes right after our scheduled boarding time, a completely new gate was located as well as the boarding started. Then following Absolutely everyone boarded Flight #2553, we had been delayed on the bottom because of ground crews not being able to rapidly and correctly load the blog plane. We at last departed Dallas around seventy five minutes later on than scheduled. The landing in DCA transpired with close to 10 minutes left for me to board my connecting flight to CRW.
I a short while ago experienced a flight cancelled by American Airlines and stood in a very line for 45 minutes to have rebooked on A further flight. I was stunned to determine the gate brokers did not Possess a perspective into the available USAIR flights.